How do I know my fax has been sent?
There are two ways to confirm whether your fax has been sent:
- One way is to check your fax history located at Fax > Broadcasting > History in the left navigation pane. Here you will see the files you have uploaded, the faxes you have sent, and whether the delivery was “Success”, “Failed”, or “Blocked”.
- You may also download a detailed report and rename the broadcast description for easy tracking by clicking the Gear icon.
Our system also generates a confirmation email after you send a fax to notify whether the broadcast was successful or failed. If you are not receiving confirmation emails, make sure you have added no-reply@monopond.com to your list of contacts so we don't end up in your spam folder.