Adding Credits to your Account
Before you start
Here are some things to know before you begin this process.
- The credits in your account will pay for the subscription charges. You need to ensure that you have sufficient credits to avoid service interruptions.
- We accept all major debit and credit cards. Here’s how to add a new card.
- Payments made to add credits to your account will be in the currency set by your service provider.
Adding credits using a Credit Card
To add credits to your account using a credit card, follow these steps.
- Go to Account Settings > Billing > Make a payment.
- In the Credit Card tab, enter the amount to add to your credits, and then select the credit card to use for the payment.
- Select Make a Payment. When payment is successful, your credits will be updated with the new amount.
Adding credits using Bank Transfer
To add credits to your account using Bank Transfer, follow these steps.
- Go to Account Settings > Billing > Make a payment.
- To transfer to our bank account either through an online bank interface or an in-person branch, use the bank account details provided in the Bank Transfer tab.
- Your payment will be immediately processed as soon as it is reflected in our bank account. This may take 2-3 banking days.
Can't find what you're looking for? Contact us at support@monopond.com