Viewing and Paying Invoices

Before you start

Here are things to know before you begin this process.

  • An invoice outlines the charges for your team’s monthly plan(s), service usage, and other charges.
  • It is automatically generated at the end of your subscription period.
  • Only postpaid accounts receive invoices.


Viewing Invoices

To view or download invoices generated for your account, follow these steps.

  1. Go to Account Settings > Billing > View Invoices.
  2. Search for an invoice from the list and select the menu icon.
  3. Select View Invoice or Download PDF.


Paying Individual Invoices

To pay an individual invoice, follow these steps.

  1. Go to Account Settings > Billing > View Invoices.
  2. Search for an invoice from the list and select the menu icon.
  3. Select Pay Now.

Paying All Due Invoices

To pay all outstanding invoices, follow these steps.

  1. Go to Account Settings > Billing and navigate to Account Information.
  2. Select Pay Now.

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