Viewing and Paying Invoices

Before you start

Here are things to know before you begin this process.

  • An invoice outlines the charges for your team’s monthly plan(s), service usage, and other charges.
  • It is automatically generated at the end of your subscription period.
  • Only postpaid accounts receive invoices.


Viewing Invoices

To view or download invoices generated for your account, follow these steps.

  1. Go to Account Settings > Billing > View Invoices.
  2. Search for an invoice from the list and select the menu ⋮ icon.
  3. Select View Invoice or Download PDF.


Paying Individual Invoices

To pay an individual invoice, follow these steps.

  1. Go to Account Settings > Billing > View Invoices.
  2. Search for an invoice from the list and select the menu ⋮ icon.
  3. Select Pay Now.

Paying All Due Invoices

To pay all outstanding invoices, follow these steps.

  1. Go to Account Settings > Billing and navigate to Account Information.
  2. Select Pay Now.

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