Setting and Resetting a Team Member’s Password

Note: Only the team owner and team admins can set and reset a team member’s password. Learn more about roles and permissions.


Setting a team member's password

To set a team member's password, follow these steps.

  1. Go to Account Settings > Team > Manage Team.
  2. In the Active Members section, select the gear or cog icon under Actions of the team member whose password you want to set, and select Set Password.
  3. Enter the new password in the Password and Confirm Password fields.
  4. Select Update to save the new password.

Resetting a team member's password

To reset a team member’s password, follow these steps.

  1. Go to Account Settings > Team > Manage Team.
  2. In the Active Members section, select the gear or cog icon under Actions of the team member whose password needs to be reset and select Reset Password.
  3. The team member will receive an email with instructions and a link to reset their password.

Note: If the team member has confirmed their email, you cannot reset their password for them. The team member has to reset their own password. Learn how to reset your password.