Setting and Resetting a Team Member’s Password
Note: Only the team owner and team admins can set and reset a team member’s password. Learn more about roles and permissions.
Setting a team member's password
To set a team member's password, follow these steps.
- Go to Account Settings > Team > Manage Team.
- In the Active Members section, select the gear or cog icon under Actions of the team member whose password you want to set, and select Set Password.
- Enter the new password in the Password and Confirm Password fields.
- Select Update to save the new password.
Resetting a team member's password
To reset a team member’s password, follow these steps.
- Go to Account Settings > Team > Manage Team.
- In the Active Members section, select the gear or cog icon under Actions of the team member whose password needs to be reset and select Reset Password.
- The team member will receive an email with instructions and a link to reset their password.
Note: If the team member has confirmed their email, you cannot reset their password for them. The team member has to reset their own password. Learn how to reset your password.