Personalizing messages with SMS Mail Merge

Formatting your Contact List for SMS Mail Merge

In your contact list, ensure the additional labels must not have spaces.

Adding SMS Mail Merge Tags 

Add the merge tag <mf:xxxx> in your message content. The tags should correspond to the additional labels in your contact list. 

An example of personalized message would be: Hi <mf:Name> <mf:FamilyName>, welcome to our brand!” 

Previewing your Personalized Message

To preview your SMS broadcast, select Review Broadcast. The content in the Message box should display information from the contact list and not the merge tags.

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