Sending an SMS Broadcast
Before you start
Here are some things to ensure before you begin this process.
- You have subscribed to an SMS plan. Here’s how to subscribe to a monthly SMS plan.
- You must also have sufficient credits in your account. Here’s how to add credits to your account.
- You have created and then uploaded a valid recipient list. If you haven’t done this, learn how to create and upload a contact list.
- You have an approved Sender ID. Learn more about the types of Sender IDs here.
Sending an SMS Broadcast
To send an SMS Broadcast, follow these steps.
- Go to SMS > SMS Broadcast > New Campaign.
- Type the Campaign Name for this SMS Broadcast. Campaign Names allow you to track the performances of your SMS Broadcasts.
- Write your content in Message. A standard SMS contains 160 characters. You can keep track of the character count below the Message box.
- In Sender, select your Sender ID.
- In Recipients, select Create new contact list or Select from saved lists.
- Optional: To personalize messages, enable SMS Mail Merge.
The merge field tags “<mf:xxxxx>” in your message should correspond to the additional labels in your Contact List. This may affect character count and sending costs. Here’s how to personalize messages using SMS Mail Merge.
- Select Review Broadcast. A preview of your message and the cost summary will be displayed for your review.
- Select the Email job completion report checkbox if you want the job completion report to be sent to your registered email address.
- Schedule the broadcast to a later date and time in Schedule Broadcast, or
- Select Start Broadcast to start the SMS Broadcast.
A confirmation message will appear once the broadcast has been successfully started or scheduled.
Note: You can check your ongoing broadcasts under SMS > SMS Broadcast > Active Broadcasts or your past broadcasts under SMS > SMS Broadcast > Broadcast History.
